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Privacy Statement
We have created this statement to demonstrate Swift’s firm commitment to your privacy.
We do not collect personally identifying information about you when you visit our website.
This policy is your guide to how we will handle information we learn about you from your visit to our website.
What happens when I complete an online form on your site?
If you complete our online contact form and share your personally identifiable information, this information will be used to contact you as you have requested. You are able to change your communication preferences at any time by emailing us on office@swifttreeservices.com
We do not share any information we receive with any outside parties.
What if I send you an email?
You also may decide to send us personally identifiable information, for example, in an e-mail message containing a question or comment, or by filling out a web form that provides us this information.
- We use personally identifiable information from email primarily to respond to your requests.
- We may forward your email to our other employees who are better able to answer your questions.
- We may also use your email to contact you in the future about information that may be of interest.
- We won’t share your name or email address with any outside parties.
How long will you keep my personal data?
We will keep your personal data for as long as you are a customer of Swift Tree & Arboricultural Services Limited.
Our reasons:
- Keeping our records up to date, working out which of our services may interest you and telling you about them
- To respond to any questions, claims or complaints
- Being efficient about how we fulfil our legal and contractual duties
Can I opt-out or change my information?
We collect your personal data in order to deliver the terms of a contract we have with you. You can opt out of any future communications, request your data be deleted or update your contact information by emailing us at: office@swifttreeservices.com – you may choose to receive only specific communications or none at all.
Please note, if you ask us to delete the personal data we hold on you and you wish to continue to use Swift, it may delay or prevent us from providing a service to you. For example, if we do not have your contact details and you have booked a job with us, we would be unable to contact you in advance to confirm timings etc.
Questions about our policies?
If you have any questions about this privacy statement, the practices of our website, or your dealings with this website, you can contact us at office@swifttreeservices.com or call us on 01625 874279.
Thank you.
For telephone enquiries, please contact us during office hours on: 01625 874279.
Calls out of office hours may not be answered. Please leave a message and we will get back to you as soon as we can. Our office is staffed on a part-time basis, so you may not receive a call back immediately. Please be assured, we will get back to you as soon as we can.
For an immediate 24-hour emergency callout service, please contact the office on the above number. If unanswered, a recorded message will give you alternative numbers to ring to make contact with us.
Alternatively, please fill out the form below.